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Support Analyst Information Technology

Anchorage,AK

939 Support Analyst Information Technology jobs in Anchorage,AK

New, Posted 1 hour ago
LinkedIn

Information Technology Technical Support

The Midtown Group

Anchorage, AK

New, Posted 6 hours ago
LinkedIn

Investigative Analyst

Clarity Recruiting

Anchorage, AK

$65,000/yr
LinkedIn

VP Creative Strategy - Remote

TGI Sport

Anchorage, AK

Remote
Apply Directly

Information Analyst

ASRC Talent Solutions

Anchorage, AK

Easy Apply

NOC Analyst

TEKsystems

Anchorage, AK

$30-$35/hr
OnsiteHealth InsurancePaid Time OffRetirement Benefit

  • Ability to investigate network alerts and connectivity problems, establish scope and impact, perform initial diagnostics, and determine whether an issue can be resolved at Level 1 or requires engineering escalation.
  • Working knowledge of **TCP/IP, DNS, DHCP, VPNs, routing, switching, firewalls, and general network connectivity troubleshooting**.
  • Experience monitoring infrastructure alerts, working from dashboards, managing incidents through a ticketing system, determining severity, and tracking issues through resolution.
  • Ability to follow customer-specific runbooks, troubleshooting procedures, escalation paths, and support playbooks while maintaining accurate ticket notes.
  • **TCP/IP**
  • **IPv4 addressing and subnetting fundamentals**
  • **DNS**
  • **DHCP**
  • **LAN/WAN connectivity**
  • **VPN technologies**
  • **Routing and switching**
  • **Network availability and performance monitoring**
  • **Basic firewall concepts**
  • **1-5 years** of experience in NOC operations, network support, service desk, infrastructure support, technical support, or a comparable technical environment.
  • Hands-on experience troubleshooting technical or network connectivity issues.
  • Foundational understanding of enterprise networking.
  • Experience working within a ticketing or incident-management system.
  • Ability to follow established technical procedures and escalation paths.
  • Strong documentation and note-taking skills.
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LinkedIn

Technical Support & Integration Engineer, Digital Pathology

Xyall

Anchorage, AK

$90,000-$120,000/yr
LinkedIn

Client Support Specialist 1

Visory

Anchorage, AK

LinkedIn

Business Analyst

Amoha Recruitment Services LLC

Anchorage, AK

$110,000/yr
LinkedIn

Junior Cloud / Help Desk Tech

Matrix MSP, LLC

Anchorage, AK

New, Posted 1 day ago
LinkedIn

Quantitative Researcher

Goliath Partners

Anchorage, AK

  1. Anchorage,AK Jobs
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  3. Support Analyst Information Technology Jobs

What companies are hiring Support Analyst Information Technology jobs in Anchorage,AK?

  1. The Midtown Group
  2. Clarity Recruiting
  3. TGI Sport
  4. ASRC Talent Solutions
  5. TEKsystems
  6. Xyall
  7. Visory
  8. Amoha Recruitment Services LLC
  9. Matrix MSP, LLC
  10. Goliath Partners

What is the hourly salary range for Support Analyst Information Technology jobs in Anchorage,AK?

The hourly salary range is $30 - $35.

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